Digitalize Your Technical Service
Device tracking, customer notifications, payment management - all on one platform. Take your business to the next level with Techsimum.
What is Techsimum?
Techsimum is a cloud-based service tracking software developed for small and medium-sized technical service companies. It enables you to manage all processes from device intake to delivery in a digital environment.
Cloud-Based
Access from anywhere with an internet connection. No installation required, updates are automatic.
Easy to Use
No technical knowledge required. Start using it within minutes.
24/7 Access
Access from your computer, tablet, or phone anytime, anywhere.
Who Can Use It?
Designed for all types of technical services - from phone repairs to white goods service, computer repairs to automotive electronics.
Phone & Tablet Services
Track screen replacements, battery changes, software repairs and more.
Computer Services
Manage laptop, desktop repair and maintenance services.
White Goods Services
Organize washing machine, dishwasher, refrigerator repairs.
Electronics Services
Track TV, audio system, gaming console and other electronic device repairs.
Watch & Jewelry Services
Record watch repairs, battery changes, jewelry repairs.
Furniture Workshops
Track sofa, couch, chair repairs and upholstery services.
Why Techsimum?
What sets us apart from competitors
Increased Customer Satisfaction
Thanks to automatic notifications, your customers know the status of their devices instantly. Less phone traffic, happier customers.
Time Saving
Say goodbye to paper notebooks, Excel spreadsheets and post-it notes. All information in one place, instantly accessible.
Revenue Tracking
Keep control of your cash flow with pending payments, collection status and invoice tracking.
Professional Image
Send automatic notifications to your customers via SMS, Email or WhatsApp. Create a corporate appearance.
Empower Your Workflow
Manage all your processes from device intake to delivery, payment tracking to customer notifications on one platform. With Techsimum, your business is always in control.
Device Tracking
Manage intake date, fault information and device owner details in one place
Status Management
Repair started, parts waiting, repaired, ready for delivery, delivered
Photo Addition
Document the process by adding photos at each step
Notifications
Automatically notify your customers via SMS, Email and WhatsApp
Payment Tracking
Installment payments, cash, transfer, credit card and invoice tracking
Dashboard
Open jobs, pending invoices and collections at a glance
Stay in Constant Contact with Your Customers
Share repair processes with your customers in a transparent and detailed way. Professional communication builds trust.
Cihazınızın onarımı tamamlandı. Teslim almak için bizi ziyaret edebilirsiniz.
Parça siparişiniz ulaştı, onarıma başlıyoruz.
Fatura detaylarınız ekte...
Multi-Channel Notifications
Automatically notify your customers at each stage of the repair process. Device received, repair started, parts waiting, completed - instant notification at every step.
Professional Delivery Document
Document your operations with an automatically generated professional delivery form during device delivery.
- Customer and device information
- Performed operations and used parts
- Payment details and invoice information
- Warranty terms and duration
- Digital or printed signature option
Simple and Transparent Pricing
No hidden costs, no surprise bills. Choose the plan that fits your needs, start using it right away.
User Packages
Prices exclude VAT • Annual billing
What Our Users Say?
Repair services around the world are growing their business with Techsimum.
"Before Techsimum, we used to write everything in a notebook. Now our customers are notified via SMS and we can see exactly where each device is at any moment."
"Our customer satisfaction increased by 40%. Now no one calls asking "where is my device?", everyone tracks it via SMS."
"We have a team of 5 and everyone found the system very easy to learn. The photo addition feature allows us to visually show customers the condition of their devices."
"Payment tracking is amazing! How much we have to receive from each customer - everything is on one screen. Month-end reports are now ready within minutes."
"We have 3 branches and manage all of them from one panel. We can instantly see how many devices each branch has and their status."
"I have a small shop and work alone. Thanks to Techsimum, it's like I have a secretary. Everything is organized."
"The WhatsApp integration is amazing! I send status notifications to customers with one click. We look professional."
"We process an average of 50 devices daily. Without Techsimum managing this would be impossible. I definitely recommend it."
"I was convinced during the 14-day trial period and purchased it immediately. The best price/performance ratio on the market."
"Customer complaints have dropped to almost zero. Everyone knows the status of their device and we can focus on our work."
"Before Techsimum, we used to write everything in a notebook. Now our customers are notified via SMS and we can see exactly where each device is at any moment."
"Our customer satisfaction increased by 40%. Now no one calls asking "where is my device?", everyone tracks it via SMS."
"We have a team of 5 and everyone found the system very easy to learn. The photo addition feature allows us to visually show customers the condition of their devices."
"Payment tracking is amazing! How much we have to receive from each customer - everything is on one screen. Month-end reports are now ready within minutes."
"We have 3 branches and manage all of them from one panel. We can instantly see how many devices each branch has and their status."
"I have a small shop and work alone. Thanks to Techsimum, it's like I have a secretary. Everything is organized."
"The WhatsApp integration is amazing! I send status notifications to customers with one click. We look professional."
"We process an average of 50 devices daily. Without Techsimum managing this would be impossible. I definitely recommend it."
"I was convinced during the 14-day trial period and purchased it immediately. The best price/performance ratio on the market."
"Customer complaints have dropped to almost zero. Everyone knows the status of their device and we can focus on our work."
Frequently Asked Questions
Everything you want to know about Techsimum. If you can't find the answer to your question, please contact us.